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Privacy policy

This Privacy Policy describes how Rabgreet Sarees (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rabgreet.com (or any associated domain) or otherwise communicate with us (collectively, the “Services”).

For the purpose of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in business practices

  • Operational requirements

  • Legal or regulatory obligations

Any updates will be posted on the Site along with a revised “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

2. How We Collect and Use Your Personal Information

We collect personal information from various sources to:

  • Operate and maintain the Site

  • Fulfill orders and provide Services

  • Communicate with you

  • Improve user experience

  • Comply with legal obligations

  • Protect our business and users

3. What Personal Information We Collect

Information You Provide Directly

  • Contact details: name, email address, phone number, postal address, PIN code

  • Order details: billing address, shipping address, payment confirmation

  • Account details: username, password, login credentials

  • Customer communications: emails, queries, reviews, testimonials, feedback

Information Collected Automatically (Usage Data)

We may collect information automatically using cookies, pixels, and similar technologies, including:

  • Device details: browser type, IP address, network connection

  • Usage data: pages visited, time spent on pages, referring URLs, interactions

Information from Third Parties

We may receive information from:

  • Payment gateways

  • Shipping and logistics partners

  • Analytics tools

  • E-commerce platforms such as Shopify

  • Other service providers supporting our operations

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Order Fulfillment: Processing payments, shipping products, handling returns or exchanges

  • Communication: Sending order updates, responding to queries, service notifications

  • Marketing: Promotional emails, newsletters, or offers (you may opt out anytime)

  • Site Improvement: Analyzing usage trends and improving website performance

  • Security & Compliance: Fraud prevention, enforcing terms, and legal compliance

  • Customer Reviews & Testimonials: Displaying reviews you submit (to remove one, contact us)

We do not sell your personal information for purposes unrelated to our Services.

5. Non-Personal Information

We may collect anonymous or aggregated data that does not identify individuals. This data is used solely for internal analysis and improving our Services.

6. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Remember preferences

  • Analyze site traffic

Most browsers accept cookies by default. You may disable cookies in your browser settings; however, some Site features may not function properly.

7. Card and Payment Information

All payments are securely processed by third-party payment gateways using encryption and fraud-prevention technologies.
We do not store full card or payment details on our servers.

8. How We Disclose Personal Information

We may share personal information only when necessary:

  • With service providers (payment processors, shipping partners, support tools)

  • With authorized employees handling transactions

  • To comply with legal obligations or court orders

  • During business transfers (mergers, acquisitions, restructuring)

We do not share personal information for unrelated marketing purposes without consent.

9. Announcements and Updates

We may send service-related announcements or order updates via email or SMS using your registered contact details.

To update preferences or opt out, contact us at rangreets@gmail.com.

10. Data Security and Retention

We use reasonable security measures such as encryption and secure servers to protect your data.
No system is completely secure, but we take appropriate precautions.

We retain personal information only as long as necessary for:

  • Providing Services

  • Legal compliance

  • Dispute resolution

11. User-Generated Content

Reviews, comments, or other content posted publicly may be visible to others. We are not responsible for how third parties use publicly shared content.

12. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

13. Children’s Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

14. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications

  • Request details about how your data is used

To exercise these rights, contact us at rangreets@gmail.com. Identity verification may be required.

15. Legal Disclosure

We may disclose personal information when required by law or to protect our legal rights, users, or business interests.

16. Acceptance of This Policy

By using our Site and Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please discontinue use of the Site.

17. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: rangreets@gmail.com

Rabgreet Sarees
📍B-210, DR World Shopping center, Parvat patiya, Surat 395006